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    Mike McNickle   

Benefit Services Section



The Benefit Services Section is one of five sections within the Workers' Compensation Division: Benefit Services, Compliance, Medical, Operations, and the Administrator's Office. Benefit Services is responsible for the Employer-at-Injury program, the Preferred Worker program, and the early resolution of vocational assistance and claim closure disputes through fact gathering, Director's Orders, and Alternative Dispute Resolution (ADR). About 6,000 Director's Orders are issued per year by the staff.

The section consists of two units, the Appellate Review Unit and the Employment Services Team. All staff are housed in Salem except four people in the Employment Services Team who work in the Medford office. Administrative staff includes the section manager, assistant section manager, unit manager, assistant unit manager, project coordinator, and administrative assistant.

The Appellate Review Unit is responsible for reviewing disputed claim closures and affirming or changing these closures with regards to improper or premature closure, temporary disability, and permanent disability. They review disputes over the classification of a claim (disabling or non-disabling). The unit schedules impartial medical examinations to settle disagreements regarding impairment findings.

The Employment Services Team is responsible for injured workers to stay or return to work through assistance to employers and workers. The team is also responsible for resolving disputes related to vocational assistance between injured workers and insurers.

For more information contact:
     Benefit Services Section: 503-947-7816
     FAX: 503-947-7794


If you have questions about this webpage, please contact Mike McNickle, 503-947-7731.