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    Dan McNally   
503-947-7502   

Workers' compensation division -
customer service/customer satisfaction

What is customer service in WCD?

Our customers deserve the best possible service. To achieve that, WCD has enhanced its customer service efforts, in ensuring that its activities are done in a timely, professional, and respectful manner. WCD is also seeking ways to make compliance easy so that people can readily understand what they are supposed to do. WCD employees are held accountable for providing excellent customer service.

Expectations of WCD employees

WCD customer service policy

 


Customer satisfaction surveys completed

  2006 Annual Survey Activity Report
 

2005 Annual Survey Activity Report

 

Injured Workers

 

Employers

 

Attorneys

Claims Examiner

Vocational counselors & return to work specialists

  Medical Providers

Rules & Bulletin processes

   

For general workers' compensation questions, call toll-free 1-800-452-0288.

If you have questions about this webpage, please contact Dan McNally, 503-947-7502.

 

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